The Md-102 certification exam consists of multiple-choice questions, case studies, and scenario-based questions. The format is designed to test your practical knowledge and problem-solving abilities in real-world situations.
Exam Objectives
The exam is divided into several key areas, each covering different aspects of desktop management:
Deploying Windows 10 and Microsoft 365 Apps: This section focuses on the deployment of Windows 10 and Microsoft 365 applications. It covers installation methods, configuration settings, and user account management.
Managing Windows 10: This section covers the management of Windows 10 environments, including updates, device configuration, and user settings.
Managing Security and Compliance: This section focuses on implementing security policies, managing updates, and ensuring compliance with industry standards.
Managing Apps and Data: This section involves managing applications and data on modern desktops, including app deployment, data protection, and backup strategies.
Troubleshooting and Support: This section tests your ability to troubleshoot and provide support for various desktop-related issues.
Prerequisites
While there are no formal prerequisites for the MD-102 certification, it is recommended that candidates have a basic understanding of Windows 10 and Microsoft 365 technologies. Previous experience in desktop management and IT support is also beneficial.
